Boxall Taxis

Online Taxi Booking
Hitchin, United Kingdom

Introduction

Boxall Taxis, a reputable taxi company, faced significant challenges due to an outdated website and limited online presence. To remain competitive in the modern market, they aimed to revamp their digital strategy and enhance their online visibility. Digital Strategy UX & UI Design Rich Visual Media Application

Challenges Faced

Boxall Taxis encountered several obstacles. Their website was outdated, hindering customer convenience and the attraction of new customers. Moreover, the limited online visibility, lacking essential features like online booking, further impacted customer engagement. Competing in the modern market became increasingly difficult as they struggled against competitors with a superior digital presence.

Outdated website hindering customer convenience and new customer attraction.

Limited online visibility, lacking essential features like online booking, impacting customer engagement.

Tough competition from rivals with a superior digital presence.
Competitor Research and Analysis

Our Solution

We devised a comprehensive strategy to address these challenges. Firstly, we conducted a complete overhaul of the website. We revamped the UI/UX, developed an online booking system, and implemented live tracking functionalities to enhance customer experience. Additionally, we implemented digital marketing strategies including targeted campaigns, SEO techniques, and social media marketing efforts to increase online visibility. Designing Devolopment Marketing

Brand Identity Redesign

Crafted a modern logo and branding elements that reflect Samraj Fashion's commitment to quality, sustainability, and timeless style.

Website Development

Designed and developed a fully customised e-commerce platform, showcasing Samraj Fashion's collections and facilitating seamless online transactions.

Impact Achieved

Our efforts yielded significant results. With improved customer convenience, Boxall Taxis experienced enhanced satisfaction levels with online booking and live tracking functionalities. This resulted in increased bookings and positive feedback from customers. Moreover, the enhanced online visibility led to improved brand awareness and increased website traffic, resulting in more inquiries from potential customers. Consequently, Boxall Taxis witnessed substantial business growth, with a significant increase in bookings and revenue, ultimately solidifying their position in the market. 30%Customer Satisfaction
Enhanced customer satisfaction with online booking and live tracking functionalities.
5XBookings and Positive Feedback
Increased bookings and garnered positive feedback from customers.
40%Brand Awareness
Improved brand awareness leading to a substantial increase in website traffic.

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